The Rise of the Ethical Consumer

Dov Photo
Companies catch on that consumers are not separating money, ideals

Out of the ashes of the recession, the “ethical consumer” has risen — or so says a recent TIME story. In this “Responsibility Revolution,” the companies that win will be the ones that act and behave according to values and principles. Although this new social contract among consumers, business and government is impressive, we are just at the start of a long climb, says HOW contributor Dov Seidman.

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The Story of AES: Business as Unusual


Marc Gunther,
HOW Online contributor
Company puts adherence to values above making a profit

Imagine a company where profits were second to values; where executives were trusted to make deals; and where people were encouraged to have fun. That was how power generation company AES operated — until it all came crashing down, says HOW contributor Marc Gunther. Since then, AES has recovered without crushing its “can-do” spirit and the innovation that made it a success.

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UPS Tries to Outgreen FedEx


Marc Gunther,
HOW Online contributor
Big companies battling over who can be more sustainable

These days, big companies are battling over which can be more sustainable. Now, UPS and FedEx, longtime rivals, are going at it. More is at stake than bragging rights. Forward-thinking customers will want to do business with the more sustainable firm. And the environmental back-and-forth ties in to a bigger reputation battle between the two firms, says HOW contributor Marc Gunther.

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Sustainability: It’s Not About Light Bulbs

Dov Photo
Companies that are built to last need to do more than just 'go green'

To many people, sustainability means solar panels, wind turbines and LEED-certified buildings. But sustainability is more than just going green or being green. It's a way of thinking about business — a mode of leadership and behavior that aims to create lasting value as opposed to piling up short-term transactional wins, says HOW contributor Dov Seidman.

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What Has Changed Since the Meltdown?


Aron Cramer,
President and CEO, BSR
After Lehman’s collapse, much can be done to restore trust

At the start of 2009, trust in business plummeted from the year before, found the Edelman Trust Barometer. By July, trust levels recovered slightly — but it is far too early to declare victory, says Aron Cramer, president and CEO of BSR. Business now has a chance to write a new chapter and align its interests with those of the public so, together, we can confront the challenges ahead.

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Make Every Job a Green Job


Andrew Shapiro,
HOW Online contributor
"Green" industries, jobs can be the key to revitalizing the economy

The aspiration to create "green jobs" should be seen as shorthand for two public priorities — immediate job creation and long-term transformation of the economy for sustainability and prosperity — and both goals can be addressed simultaneously, says HOW contributor Andrew Shapiro. What we need to ask is: How can we make every industry a green industry and every job a green job?

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The Front Lines of ‘Green’ Marketing


Stephen Linaweaver,
HOW Online contributor
When it comes to brand, messaging matters

At first glance, the recent Green Brand 2009 survey appears to tell us what we already know: that it is hard to know much about the “mythical” green consumer. Reading between the lines, however, there are interesting insights to draw from the work. And the results have interesting implications for companies that want to sell “green” products, says HOW contributor Stephen Linaweaver.

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Wet Towels, Cell Phones and Sustainability


Marc Gunther,
HOW Online contributor
The trickle-down of irresponsible behavior impacts our world

Christopher Lasch had it right: We live in a culture of narcissism. Decades after the publication of his landmark social criticism “The Culture of Narcissism,” Americans are more self-absorbed than ever. Consider, if you doubt it, Twitter and Facebook. This way of moving through the world stands squarely in the way of progress toward sustainability, says HOW contributor Marc Gunther.

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A Greener and More Open GE


Marc Gunther,
HOW Online contributor
GE focuses on transparency and accountability in new report

General Electric is one of the most important companies in America — and its reputation for management excellence means that its ideas spread widely. GE’s recent release of its citizenship report demonstrates that the $183-billion company is becoming not just cleaner and greener, but more open and transparent to its stakeholders, says HOW contributor Marc Gunther.

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Why I Don’t Want the Recession to End Yet

Dov Photo
We haven’t fully absorbed the lessons from this difficult, painful time

As a CEO, I'm eager to put the recession to rest, says HOW contributor Dov Seidman. At the same time, how could we not take this opportunity to ask fundamental questions? Now that there are signs of recovery, there's a part of me — and I'm reluctant to admit this — that doesn't want things to get too good too fast. We could use more time to understand what went wrong with our economy.

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