Years ago, I heard about an unusual doughnut vendor who asked people to pay what they owed, and make change for themselves, says HOW contributor Dov Seidman. The practice told his customers that he trusted them to be honest. Indonesia’s cashier-free “honesty cafes” do the same thing. The best way to rebuild trust is to extend trust to others.
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HOW Online contributor
In tough times, companies are challenged with how to attract and retain good people. Good thing management expert Steve Kerr's new book explores how companies can realign reward systems to improve performance. In our continuing "First Person" series, HOW Online asks Kerr: "Is it more important to design effective reward systems during hard times than in prosperous times?"
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HOW Online contributor
As part of sweeping climate change legislation under consideration, energy companies will receive billions from the government to comply with a new program to regulate greenhouse gases. Issues including which companies will cash in and how much money will get back to consumers are shaping a summer showdown in Congress, says HOW contributor Bill Beaver.
More »GM has been in the headlines lately for how they operate. Critics cite their "insular" culture as being out of touch, and the government is demanding that GM transform its corporate culture to become more competitive. That's why GM's leaders should think about leaning into the source of sustainable value in the world of 21st century business: corporate culture, says Dov Seidman.
More »Steve Kerr definitely knows about reward systems, as he previously led the leadership development centers for GE and Goldman Sachs while serving as chief learning officer. And his book “Reward Systems: Does Yours Measure Up?” delves into how companies can realign rewards to improve performance. In our continuing “First Person” series, where leaders give us firsthand knowledge and experience on various issues, HOW Online asked Kerr: “How should companies put together reward systems during tough times?”
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Thomas M. Kostigen,
HOW Online contributor
It was created in 1934, but the SEC has now decided to form an Investor Advisory Committee charged with protecting investors. But wasn't this supposed to be the SEC's mission all along? asks HOW contributor Thomas M. Kostigen. A fresh start is needed. The future of capital market health relies on transparency and good governance.
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Leaders are starting to see that success in sustainability is key to emerging from the recession and achieving long-term growth. But strategic leadership on sustainability will require understanding trends and then innovating to capitalize on new opportunities, say HOW contributors Nicholas Eisenberger, Andrew Glantz and David Gottesman.
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HOW Online contributor
What will General Motors' bankruptcy filing mean to the environmental community? asks HOW contributor Joel Makower. While it will take some time to see whether and how "The New GM" will survive, there are rays of hope. And while the cynics may deride this new GM as "Government Motors," in the coming years, it actually could stand for "Greener Mobility."
More »"Do not underestimate what seeds can get planted when American leaders don’t just propagate their values, but visibly live them."
— Thomas Friedman
A recent interview between Pulitzer Prize winning New York Times columnist Thomas Friedman and President Obama, detailed in a column, provides a lesson in something we talk about often at HOW Online: inspirational leadership. Namely, that engaging an audience in a truthful, transparent manner can build trust when leaders live their values.
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In every crisis is a hidden opportunity, say HOW contributors Nicholas Moore Eisenberger and Ted Grozier. Leading businesses will use sustainability to grow their top line — and be poised for success when conditions improve by focusing on customers’ environmental needs, preparing for a new policies and investing in clean technologies.
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